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Privacy Policy

Last updated: October 26, 2026

At Wise Apple, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect information about you in various ways:

• Personal Data: When you register for an account, we collect your email address and any other information you choose to provide. We also save when you agreed to our terms and confirmed you are 18 or older, whether you ticked the "Email me new PowerCores" box (with the time and the version of the wording), and, if a campaign link brought you to us, the campaign name, source and medium of the first such link.
• Usage Data: We automatically collect certain information when you access the Service, such as your IP address, browser type, operating system, and pages visited. We also count product events, such as "a chart was shown" or "the pricing page was viewed", together with whether you were a guest, a free account or Pro and the campaign name. These counts carry no name, email address or account id.
• Billing Data: If you purchase a membership, payments are processed by Stripe. Your card number is entered directly on Stripe's checkout pages and never touches our servers. We retain your subscription status, billing history, and Stripe customer identifiers so we can operate your membership.
• Browser Storage: The app keeps some information in your own browser. Section 9 lists what it keeps and why.
• Reviews: If you submit a review in the app, we collect the rating, review text, chosen display name, optional country and profile photo, consent version and time, a limited usage snapshot, and abuse-prevention records containing a one-way account key and hashed IP address. The review service does not store your Firebase email, raw Firebase user ID, or a link to your Firebase profile.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Send account emails, such as the email that confirms your address, and transactional membership emails, such as a welcome email, renewal reminder, and billing notices
• Send marketing emails about new PowerCores and features, but only if you ticked the "Email me new PowerCores" box (see section 3)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Emails to Free Accounts and Marketing Emails

A free account gets the email that confirms its address and the emails needed to run the account, such as a password reset. It gets no other email unless you tick the "Email me new PowerCores" box when you sign up. That box starts unticked. Every marketing email has a one-click unsubscribe link, and you can stop them at any time.

4. Public Reviews and Retention

Reviews are hidden until human approval. If approved, the rating, review text, chosen display name, optional country, optional photo, and review date may be displayed publicly. The usage snapshot, account key, and hashed IP address are not displayed. We use Firebase only to authenticate the submission request and then discard the raw token and user ID.

A submitted review is an independent content record. Deleting your Firebase account does not automatically remove or anonymize an approved review. You can delete your current review while you can still access the signed-in app, or ask Wise Apple support to remove it later. We may retain prior versions and limited abuse records for security, consent, and moderation audit purposes.

5. Data Processing Location

Our Service uses in-browser processing for machine learning computations. This means your trading analysis data is processed locally on your device and is not transmitted to our servers. Your PowerCore configurations and analysis results remain private to you.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf: Stripe (payment processing and subscription billing), Google Firebase (authentication and account data), Amazon SES (email delivery), and Cloudflare (website hosting).
• Trader Chat Reports: When you report a member, the report's ids and reason go to the owner-only Telegram channel so a person can look at it. The text of the messages is not sent there.
• Review Operations: Cloudflare stores and serves review records, and the owner-only Telegram moderation channel receives pending review content so a human can approve or reject it.
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request portability of your data
• Withdraw consent at any time

Deleting your account. You can delete your account yourself in the app, under Settings, Account. If you have an active membership, cancel it in Manage billing first. Deleting your account removes your profile, your cloud backups, your device sync, and your Trader Chat name, which is replaced with an anonymous one. Billing records stay with Stripe because the law requires us to keep them. Anything kept in your own browser stays there until you clear it.

9. Browser Storage, Cookies and Counting

We count visits with our own counter. It sets no cookies, and we do not use Google Analytics or advertising cookies. We do not use fingerprinting: we never combine details of your device or browser to recognize you.

The app uses plain browser storage on your device. Even for a guest, it keeps:

• a "been here before" marker, so the app knows this browser has visited;
• the wait timers for chart switches and Power Tests, so closing the tab does not reset them;
• the first campaign link that brought you (its campaign name, source and medium, and when you first came). The campaign name is sent with our visit counts, and it is saved with your account if you register;
• saved market data (candles), so charts load faster next time;
• look-and-feel settings, such as the colour theme.

A guest's work, such as PowerCore changes and test results, is wiped when the tab is closed. A free account's saved work stays on that device. When you sign in, Firebase keeps your sign-in in your browser storage. Stripe sets its own cookies on its checkout pages, and Cloudflare, which hosts our website, may set a strictly necessary security cookie. You can clear browser storage and cookies at any time in your browser settings; the app then treats you as a new visitor.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acknowledgment and acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website.